Privacy Policy
Last updated: April 13, 2026
Zorba Infotech ("we", "our", or "us") operates the website zorbainfotech.lovable.app. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website or services.
Information We Collect
- Contact Information: Name, phone number, email address, and business name when you submit inquiry or dealer application forms.
- Usage Data: Browser type, pages visited, time spent on pages, and other diagnostic data collected automatically.
- Communication Data: Messages sent via WhatsApp, email, or our contact forms regarding product inquiries, service requests, or dealer applications.
How We Use Your Information
- To respond to your product inquiries and service requests.
- To process dealer/bulk buyer applications and provide quotations.
- To improve our website and services.
- To communicate about orders, repairs, and service updates.
- To comply with applicable laws and regulations.
Sales & Transaction Policy
- Goods once sold will not be taken back or exchanged.
- We are not responsible for any breakage, theft, or damage of goods after leaving our premises.
- In case of warranty period, all courier/transport charges will be paid by the Customer/Dealer.
- All warranty terms will be as per the manufacturing company's warranty policy.
- Always bring along a copy of our invoice/challan for any type of warranty repairs, if applicable.
- All credits will be charged with compound interest @ 2% per month after 15 days of bill date.
- All terms & conditions disclosed in Hindi language and accepted by the customer/dealer.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our business (e.g., logistics partners for product delivery) under strict confidentiality agreements.
Data Security
We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features may not function properly.
Third-Party Links
Our website may contain links to external sites (e.g., GeM Portal, IndiaMart, social media platforms). We are not responsible for the privacy practices of these third-party sites.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at zorbainfotech@gmail.com or calling +91 99935 99730.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- 📧 Email: zorbainfotech@gmail.com
- 📞 Phone: +91 99935 99730
- 📍 Shop No. 5 & 6, U-Shape Market, Tagore Marg, Neemuch 458 441 (M.P.)